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Privacy Policy

Introduction.
The website managed by Mahyco International Pte. Ltd. (mipl), serves as the "data controller," emphasizing the significance of privacy. This Privacy Statement outlines how mipl collects, stores, utilizes, and manages the personal data and information provided by users through the website or other communication channels like phone, email, or in-person interactions.

Scope of this Statement.
This Privacy Statement encompasses the personal data and information, hereafter referred to as "Personal Information," gathered through this website and other communication avenues. Personal Information denotes data that specifically identifies an individual, whether on its own or when combined with other accessible information. Examples of Personal Information encompass name, address, email address, and data provided during account creation, personal profile setup, or event registration on our site.

Your consent.
Your use of this site signifies your acceptance of the practices outlined in this Statement, including the Cookies Policy provided on this site. If you do not agree with this Statement or the Cookies Policy, we kindly request that you refrain from using this site. Please be aware that we reserve the right to modify this Statement or the Cookies Policy at any time. Any alterations will be promptly posted within this Statement or the Cookies Policy, and significant changes will typically apply only to future activities and information collected. We encourage you to regularly review this Statement and the Cookies Policy to stay informed about any modifications and understand how your information may be utilized.

What Personal Information do we collect through our site?
Personal Information pertains to data that enables us to identify specific individuals. This information is typically requested when you order a service, register for an account, sign up for an event or promotion, participate in a prize draw or competition, or submit feedback or inquiries. Examples of Personal Information include your name and email address. This information may be stored in our contacts and administration databases due to past or ongoing interactions with you, or because we believe you may be interested in receiving communications from us regarding our products and services. Managing our relationship with you efficiently, enhancing our site and services, and targeting relevant content are some of the purposes for which we use this information.

On the other hand, non-personally identifiable information refers to statistical data that does not by itself allow for the identification of a specific individual or entity. This type of information is based on your interactions with the site and may include details such as the domain from which you access the internet, the date and time of your site visit, and the internet address of the website from which you linked directly to our site. Non-personally identifiable information is used in aggregate form to improve the usefulness and attractiveness of the site to its users.

How does mipl use your Personal Information?

In general, the Personal Information we collect through our site is utilized for the following purposes:

  • Providing the products, information, and services you request from us, which may include agronomy services and e-newsletters.
  • Contacting you with special offers and other information we believe will be of interest to you, provided you have given us permission to do so.
  • Offering effective customer service.
  • Delivering a personalized experience when you use our site.
  • Participate in surveys and provide feedback to us.
  • Gaining a better understanding of your needs and interests.
  • Enhancing the content, functionality, and usability of our site.
  • Improving our products and services.
  • Enhancing our marketing and promotional efforts.

 

How does mipl share my Personal Information?

  • Service providers.

We disclose Personal Information to companies and organizations that provide services on our behalf, such as those offering support services or assisting with marketing our products and services (e.g., third-party email marketing companies). These third parties are contractually obligated to utilize the Personal Information shared with them solely for performing services on our behalf. Furthermore, they are required to implement commercially reasonable measures to safeguard the confidentiality and security of your Personal Information.

  • Within mipl.

We may share the Personal Information collected through our Site with other entities within mipl or its affiliates for purposes such as cross-marketing. However, if you prefer that we do not share your Personal Information with other members of the mipl family of businesses, you have the option to "opt-out" at any time. You can do so by sending an email or writing to our data privacy officer. Please refer to the contact details provided on this page for further assistance.

Adherence to Legal Requirements and Safeguarding Rights
We reserve the right to disclose Personal Information when we have a good faith belief that such disclosure is necessary to comply with the law, a court order, or a subpoena. Additionally, we may disclose Personal Information to prevent or investigate potential crimes, such as fraud or identity theft, to enforce or apply our online terms of use or other agreements, or to protect our own rights, property, or the rights, property, or safety of our users or others.

Aggregate information.
We may share aggregated demographic or survey data with third parties; however, this data is in anonymized form and does not include any Personal Information. The aggregated data we share may comprise anonymous information collected through the use of cookies and similar tracking technologies, as outlined in the "Cookies and Similar Technologies" section.

Additionally, as outlined in a privacy notice, we reserve the right to disclose your Personal Information as specified in any supplementary privacy notice published on the webpage or area where you provide that information. By providing your Personal Information on that webpage, you consent to the disclosure of your Personal Information in accordance with the terms outlined in that specific privacy notice.

 In general
We highly value your right to make choices regarding how we collect, use, and disclose your Personal Information. In most instances, we will request you to indicate your preferences at the time when we gather your Personal Information. This allows you to have control over how your information is handled and ensures that your preferences are respected throughout the process.

To exercise your rights regarding your Personal Information as described in this Statement, we prioritize transparency and offer the following options:
Rectification or Update: You have the right to request rectification or updating of any inaccurate Personal Information, as well as completion of any incomplete Personal Information.

Deletion or Erasure: You have the right to request the deletion or erasure of your Personal Information.

Data Portability: You have the right to receive your Personal Information in a structured, commonly used, and machine-readable format, or to request transmission (portability) of your Personal Information to another data controller.

If you wish to exercise any of these rights, please contact us using the provided contact information. We are committed to promptly addressing your requests in accordance with applicable data protection laws and regulations.

How long does mipl store your Personal Information?
We are dedicated to ensuring that your Personal Information remains accurate and up to date. Our aim is to retain your Personal Information for as long as necessary for the relevant purposes. The duration for which we retain your Personal Information depends on the specific purpose for which it was collected, and therefore, there is no fixed retention period. Consequently, the retention period may vary depending on the circumstances. However, in certain situations, such as in the context of legal claims, we may be required to retain Personal Information beyond the initial purpose for which it was collected. Nonetheless, in such cases, we will cease active processing of the Personal Information for the original specified purpose.

How does mipl protect Personal Information?
We uphold a thorough data security program, which encompasses commercially reasonable administrative, physical, and technological security measures, aimed at safeguarding Personal Information from unauthorized access, use, or unintended destruction, alteration, or disclosure. Despite our diligent efforts to implement suitable security precautions, we cannot ensure the absolute security of Personal Information transmitted over the internet or stored in our databases.

Children
Our Site is not intended for or directed towards children under the age of 13. We do not knowingly solicit Personal Information from or market to children under the age of 13 through our Site. If you are under 13 years old, please refrain from providing us with any Personal Information. In the event that we become aware of someone under the age of 13 providing Personal Information through one of our sites, we will make reasonable efforts to promptly remove such information from our databases.

 Special notice
mipl utilizes web servers and stores data. Given the variance in privacy laws and regulations across different countries, it's important to note that some jurisdictions may offer less legal protection for your personal information compared to others. However, irrespective of where your Personal Information is collected or processed, if it originated from this Site, we guarantee its protection in accordance with the terms outlined in this Statement and any relevant privacy notices or agreements applicable to you. By utilizing this site, you consent to the collection, usage, and transfer of your Personal Information to or from the United States or any other country worldwide.